Your health and wellbeing is our primary concern. If you are pregnant, have any allergies, have a heart disorder, have a diagnosed medical condition or are taking any prescribed medication, please let us know in advance.

We kindly request that prior to your treatment you complete the online spa consultation form, which can be found in your booking confirmation email once a treatment has been booked. If you haven't received this, please check your junk folder. If you've checked your junk folder and you haven't received this email, please contact us. We shall discuss the consultation form with you when you arrive. Your therapist may need to modify the treatment you receive, depending on your medical condition.

Please note that we do not offer face or body treatments for ladies who are 1-11 weeks pregnant. From 12 weeks we offer pregnancy-safe facial treatments.

In order for us to comply with child protection legislation, anyone under the age of 18 is not permitted to undergo any type of treatments or to accompany any adult attending the spa.

We are currently open at the following times:

Monday: 8:00pm - 9:30pm

Tuesday: 12:30pm - 8:30pm

Wednesday: 9:00am - 8:30pm

Thursday: 9:00am - 8:30pm

Friday: 8:00pm - 9:30pm

Saturday: 8:00pm - 9:30pm

Sunday: 9:00am - 8:30pm

Please book an appointment via our online booking system Fresha linked here or on our website:

Alternatively, please email us if you have any questions: contact@parsleyspa.com

When booking an appointment, full payment must be made when booking to secure the slot via our online booking system Fresha. We accept the following cards: American Express, Diners Club International, Discover, Mastercard and Visa.

Bookings are non-transferable 24 hours prior to your treatment.

Treatments are carried out at the Fisical Mind and Body Studio, 40 Dartford Road, Sevenoaks, Kent, TN13 3TQ. Please note the entrance to the studio is at the back of the property on Holly Bush Lane.

There is free parking around the studio for 2 hours and no time limit after 6.30pm or on Sundays. There is street parking on surrounding roads, such as Camden Road and Bayham Road with a walk to the studio just under 10 minutes. If you are unsure, we have filmed a short video which shows how to enter the studio (the Holly Bush Lane entrance). This video is sent in your confirmation email.

Please aim to arrive 5 minutes before your appointment and head to the waiting room, as late arrival may result in reduced treatment time, and you will still be charged the full cost. The time allowed for your treatment includes an initial medical consultation, set up and your chosen treatment.

We provide all towels needed for your appointment, however we do not provide robes or slippers.

We request that you keep your mobile phone on silent or switched off while in the studio.

Please note we do not tolerate smoking inside the studio.

We do not allow animals in the studio.

We do not tolerate any inappropriate or sexual behaviour.

Please note treatment rooms are in the basement of the studio with steps down and no lift access, therefore unfortunately unsuitable for wheelchair users.

Kindly contact us if your plans change so that we may re-schedule your appointment. We operate a strict 24 hour cancellation policy. We regret that a full charge will be imposed if you give us less than 24 hours' notice or if you fail to turn up for your appointment.

If you would like to purchase a gift voucher for a friend or family member, you can do so via our booking system, or contact us by email.

We take client satisfaction extremely seriously and strive to please every client. After your treatment, if you are unhappy with any aspect of the service we have provided, please let us know within 24 hours so that we can rectify or improve the outcome for you.

We will not be liable under any circumstances whatsoever, for damage, injury or consequential loss, however caused, to our clients, their property and belongings unless it is solely due to our negligence.

We are Parley Spa. We offer premium holistic face and body treatments.

We operate conscientiously within the requirements of the General Data Protection Regulations 2018 and the Data Protection Act 2018 and other electronic marketing legislation. We work within the principles of fair data processing, namely:

• Using information in a way that people would reasonably expect

• Thinking about the impact of our processing

• Being transparent and ensuring that people know how we'll use their information

This statement (together with our Terms and Conditions), as may be amended from time to time by updates on this page, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, as data controller and a data processor. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Your privacy is important to us. It is our policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you.

Information we collect includes both information you knowingly and actively provide us when using any of our services, and any information automatically sent by your devices in the course of accessing our products and services.

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

We shall ask for personal information from you which may include one or more of the following:

• Name

• Email address

• Phone number

• Medical information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

We may collect personal information from you when you do any of the following on our website:

• Use a mobile device or web browser to access our content

• Contact us via email, social media, or on any similar technologies

• When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• to enable you to customise or personalise your experience of our website

• to contact and communicate with you for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms

• for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you

In addition we shall collect, hold, use and disclose medical information about you in order to ensure that the treatment we provide takes account of any medical conditions you may have or any prescribed medication you may be taking.

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

We do not aim any of our products or services for anyone under the age of 18, and we do not knowingly collect personal information about anyone under 18.

We may disclose personal information to:

• third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms

• our employees, contractors, and/or related entities

• our existing or potential agents or business partners

• sponsors or promoters of any competition, sweepstakes, or promotion we run

• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights

• third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you

• third parties to collect and process data

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations at which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries we will perform those transfers in accordance with the requirements of applicable law and we will protect the transferred personal information in accordance with this privacy policy.

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

If you have any questions or concerns regarding your privacy please contact us.

Rosie Langlay-Smith

Trading as Parsley Spa

Address for correspondence: 6 High Street, Chipstead, Sevenoaks, TN13 2RP

(Please note this is not the address where treeatments are carried out.)

12/04/24